After ZZHZ cranes are sold, strict and perfect after-sale service will be done immediately.

1. Installation and commissioning.

After cranes are transported to worksite abroad, we will send one or two technicians to guide installation and commissioning. But the buyer shall be responsible for their round way tickets, foreign communications fee for work, food and accommodations and other necessary fees caused by work in the installation period.

Usually we will provide 1 month guide installation and commissioning with free charge, but it will be charged beyond the period per USD 100 one person per day.

2. Warranty period

Our quality warranty period is 1 year. During the warranty period, all product problems caused by bad quality will be solved immediately by us with free charge, but helping solve problems caused by wrong operation and improper use will be charged.

3. Wearing parts and replacement parts

We will provide a list for wearing parts and replacement parts in 1 year, the customer shall pay for it with a favorable price if needed.